Contact Us
For all inquiries, support requests, or general communication relating to casimba, players and stakeholders may reach out to us via multiple reliable channels. We are committed to providing timely and accurate assistance in full compliance with Canadian regulatory standards and the applicable online gambling industry requirements.
Primary Contact Details
- Email: [email protected] (for general inquiries)
- Official Website: https://casimba.games
- Phone Numbers: Currently not specified. For immediate assistance, please use our live chat service or email.
- Contact Form & Live Chat: Accessible via the website for prompt support and communication.
Contact Form
If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.
We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.
Registered Address and Corporate Details
casimba operates as a Limited Company under its parent organization, White Hat Gaming Limited. The company was founded in 2017. The primary legal and corporate office is located at:
Cornerstone Business Centre, Mosta, Malta
Regional Offices and Presence
While casimba.games serves Canadian players, it maintains a multiregional presence with offices and operations headquartered as follows:
- Headquarters: Cornerstone Business Centre, Mosta, Malta
- Regional Office - United Kingdom: Address Not Specified
- Regional Office - United States (Tampa): Address Not Specified
Licensing and Regulatory Compliance
casimba.games is fully licensed and regulated by leading authorities to ensure compliance, integrity, and player protection. All licenses are valid through the year 2025 and cover all relevant aspects of online gambling activities. The applicable regulatory licenses include:
| License Number | Issuing Authority | Type of Activity | Validity |
|---|---|---|---|
| MGA/B2C/370/2017 | Malta Gaming Authority | B2C Online Gambling | Through 2025 |
| 000-052894-R-329546-001 | UK Gambling Commission | Online Gambling | Through 2025 |
These licenses establish casimba.games as a trustworthy and legally compliant operator within Canada and other regulated markets. The platform adheres to applicable Canadian regulations on online gaming, data privacy, and responsible gambling.
Operating Regions and Market Presence
casimba.games primarily serves clients in the following regions:
- Canada
- Europe
- United Kingdom
Operational offices and support centers are located in Malta, the United Kingdom, and the United States to facilitate continuous, high-quality service provision.
Customer Support and Service Availability
Customer support for casimba.games is available 24 hours a day, 7 days a week. Our dedicated support team is ready to assist you via live chat, email, and contact forms. We endeavor to respond to all inquiries within one business day. For urgent matters, the live chat option ensures immediate attention.
Legal Disclaimers and Privacy Notice
All information provided via these contact channels will be handled in accordance with strict privacy and data protection laws applicable in Canada, including but not limited to PIPEDA (Personal Information Protection and Electronic Documents Act).
By contacting casimba, you consent to the collection and processing of your personal data for the purpose of responding to your inquiry, conducting due diligence, and improving customer service, always subject to our Privacy Policy.
Use of the contact form and other communication channels is subject to all applicable federal and provincial laws governing online gambling and data protection in Canada. casimba reserves the right to request verification of identity or further information to comply with regulatory obligations and security protocols.
Important Notes
- Phone support numbers are currently not specified. Please rely on our live chat and email support for all assistance.
- Mailing addresses and sales contacts are not publicly provided. All official communication should be routed through the electronic contact options described herein.
- All licenses and registrations are maintained to support legal operation through the year 2025.
This contact information and supporting data may be subject to updates to remain compliant with evolving Canadian and international regulatory frameworks. Please refer regularly to the official website https://casimba.games for the latest contact methods and corporate disclosures.